Conditions

Cancellation or early termination of stay
If you are not satisfied with your family or if the family no longer wishes to keep you, for whatever reason, then you may have to return home and there would be no refund. Another family cannot be guaranteed. However, a lot of care is taken with our placements and this happens very rarely.
If, for health reasons (you are ill, exhausted after examinations or have psychological problems etc), the family should decide that they do not wish to keep you, there will be no refund.
In the case of cancellation more than two weeks before the agreed date of arrival the programme fee will be refunded.
In the case of cancellation by the family or, in the rare event of you not being offered a family, for whatever reason, before your requested date of arrival, the programme fee will be refunded.
In the case of you terminating the stay, for whatever reason, before the agreed date of departure, there will be no refund.